Upon Arrival in Medellín
Support and guidance for your arrival and first moments in the city.
Arriving in a new city can feel overwhelming — especially after a long journey.
We help you start your stay in Medellín calmly, safely, and with everything arranged from the moment you arrive.
Not sure what support you need upon arrival?
Not sure what support you need upon arrival?
Airport Transfer Assistance
Reliable arrival support from the moment you land.
What is included
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Pre-arranged airport pickup coordinated before your arrival
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Trusted local driver with confirmed details
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Clear instructions for meeting point and timing
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Monitoring of delays and arrival changes
Available options
Standard – Pre-arranged airport transfer with arrival coordination
Plus – Airport transfer + WhatsApp coordination in case of delays or changes
Ideal if you want to arrive without stress and avoid uncertainty at the airport.
Need a smooth and safe arrival?
We’ll arrange your airport transfer based on your arrival details.
Arrival Orientation & First-Day Support
Guidance to help you settle in confidently during your first hours.
What is included
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Practical arrival guidance for your first day in Medellín
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Local tips on transport, safety, and getting around
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Clear do’s and don’ts for your first moments in the city
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Answers to common arrival-related questions
Available options
Basic – Arrival orientation and first-day guidance
Plus – Arrival orientation + WhatsApp support on your first day
Ideal if you want to start your stay informed and confident from day one.
Not sure what to do first after arrival?
We’ll guide you through your first steps in Medellín.
Local Setup Assistance
Help with the essentials you need right after arrival.
What is included
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Advice and assistance with SIM or eSIM setup
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Guidance on local transport options and payments
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Practical tips for cash, cards, and daily essentials
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Clear explanation of what to arrange immediately — and what can wait
Available options
Basic – Guidance on local setup essentials
Plus – Local setup guidance + WhatsApp support during arrival day
Ideal if you want your basics arranged quickly and correctly.
Want your essentials sorted without hassle?
We’ll advise you on the best setup for your stay.