Personal travel assistance in Medellín, by people who truly know the city.
For international travelers looking for clarity, safety, and reliable support before and during their stay.
European clarity. Local expertise. One dedicated contact.
Who We Are & How We Support Your Trip to Medellín
Medellín Travel Assistance is a personal travel-assistance and concierge service for international travelers who want to experience Medellín with confidence, clarity, and proper local support.
We are a family-run team with strong roots in both Colombia and Europe. Our connection with Medellín goes back nearly 25 years and extends far beyond the tourist perspective.
Based in Germany for almost two decades, we combine European standards for structure, communication, and transparency with deep local knowledge and trusted networks in Medellín.
We believe good travel assistance starts with clear expectations, honest communication, and people who truly understand both worlds.
Our Team
Géor
With nearly 25 years of experience in Medellín, Géor helps travelers stay oriented in a city that can feel overwhelming at first. His strength lies in clear communication, structured planning, and creating calm.
Planning, communication & clarity
Mary
Born and raised in Medellín, Mary knows the city the way only locals do. Her deep understanding of local culture, neighborhoods, and people ensures a safe, respectful, and authentic experience.
Local knowledge, communication, culture & partner selection
Mateo
Born in Medellín and raised in Germany, Mateo moves effortlessly between cultures, languages, and generations, ensuring smooth communication with travelers and local partners.
Language bridge, digital assistance & support
Why Travelers Choose Us
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Personal support from a dedicated, family-run team
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Direct contact — no intermediaries
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Always reachable via WhatsApp (optional 24/7 support)
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European-style clarity combined with deep local knowledge
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Clear expectations and transparent communication
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Everything arranged in advance: transfers, eSIM, metro card, accommodation checks
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No standard packages — only personal, tailored assistance
Our Promise
With Medellín Travel Assistance, you are never on your own.
Not during preparation, not upon arrival, and not during your stay.
You always have one dedicated contact by your side — someone who knows the city, understands your needs, and is ready to act when needed.
Welcome to Medellín Travel Assistance.
Personal. Reliable. European clarity — locally grounded.
Ready to experience Medellín with confidence?
Feel free to contact us via WhatsApp.
We think along with you — before departure, upon arrival, and throughout your stay.